Your guide to artful living with Deny Designs Shop

Hello, Creative Soul! We’ve gathered answers to the questions we hear most often about our artist-designed goods, shipping, and more.

About Our Products & Collections

What makes Deny Designs Shop products unique?
Every piece in our collection is a collaboration with independent artists, transforming everyday items like area rugs, bedding sets, bar furniture, and bathroom accessories into gallery-worthy statements. We focus on unexpected affordability without compromising on the quality and creative expression that makes your space uniquely yours.
What kind of products do you offer?
We curate collections for every corner of your creative life! Explore Bedding Sets & Collections, Bar & Wine Tools, Bar Stools, Area Rugs, Bathroom Accessories, Bedroom Furniture, Clocks, Camping Gear, and seasonal items like Christmas Dining. Each category is designed to add an artistic chapter to your home’s story.
Who is the typical Deny Designs customer?
Our community is made of modern creatives—first-time decorators, seasoned renovators, and anyone in between who believes their home should reflect their personality. Whether you’re styling a new apartment, refreshing a room, or looking for that perfect statement piece, you’ll find something that speaks to you.

Shipping & Delivery

What shipping options do you offer?
We offer two artfully crafted shipping options:
🚚 Standard Shipping: Powered by DHL or FedEx. A flat rate of $12.95. Your order is processed in 1-2 business days, then delivered within 10-15 days after shipping. Perfect when you’re excited to style that new area rug or host with playful bar tools.
🎁 Free Shipping: Our gift to you on all orders over $50, delivered via EMS. Processing takes 1-2 business days, with delivery in 15-25 days after shipping. Ideal when building a cohesive collection (like a full Bedding Set with a Bedroom Bench).
How long does order processing take?
Each artist-designed piece—from vibrant bar stools to intricate clocks—is carefully prepared for its journey to you. All orders require 1-2 business days for processing and careful packing before they ship.
Do you ship worldwide?
Yes! Inspired everywhere and based in Atlanta, we believe great design transcends borders and ship globally to our community of creatives. (Please note: Delivery to parts of Asia and some exceptionally remote locations may not be available yet. Our checkout system will automatically confirm availability for your address.)
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can use this to follow your piece’s journey right to your doorstep.

Returns & Exchanges

What is your return policy?
We understand that sometimes the story a piece tells in person isn’t the one you envisioned. That’s okay! We offer a 15-day return policy from the date you receive your order. Your satisfaction is part of our artful living promise.
How do I initiate a return?
Please contact our creative care team at [email protected] within 15 days of receiving your order. Include your order number and the reason for the return. We’ll guide you through the simple process and provide a return authorization.
Are there any items that cannot be returned?
For health and safety reasons, some personal items like certain clothing, shoes & accessories may be final sale unless defective. Details are provided on individual product pages. All returns should be in original, unused condition with all packaging.

Payment & Account

What payment methods do you accept?
To make your creative journey smooth, we accept: Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your financial information is protected. We do not store your full payment details on our servers.
Do I need an account to place an order?
No, you can check out as a guest. However, creating a free account allows you to track orders, save your favorite artist designs, and enjoy a faster checkout experience for your next creative find.

General Questions

Where is Deny Designs Shop located?
Our creative home is at 1886 College Street, Atlanta, US 30340. We’re inspired by how you live, move, play, and grow, and ship from this location to your doorstep.
How can I contact customer service?
Our creative care team is here to help! Reach us at [email protected]. We aim to respond to all inquiries within 1-2 business days.
Do you offer gift wrapping or special notes?
Currently, we do not offer gift wrapping, but each item is packed with care and artistic flair, making it a beautiful presentation in itself. You can always add a personal note in the “Order Notes” section at checkout!

Still Have Questions?

Your creative journey is important to us. If you didn’t find the answer you were looking for, please don’t hesitate to reach out.

Email Us: [email protected]

Deny Designs Shop • Where Art Meets Everyday Living

Designed for everyday moments, inspired by how you live, move, play, and grow.